App / Slots
Every term you encounter in our lobby — from RTP on a Pragmatic Play slot to rollover on a sportsbook market — has a plain definition here. This glossary covers game mechanics, odds language, wallet and account steps, and information conditions so you can move through the lobby with confidence.
When you open a slot from Habanero or CQ9, the game screen shows figures like volatility rating and RTP. When you place a cricket market, the odds format and handicap type change what your return looks like.
Our lobby groups terms by context — you will see game-mechanics language on slot and table pages, odds language on sportsbook markets, wallet language on the deposit and withdrawal screens, and information language on t
RTP, volatility, paylines and multipliers appear directly on individual slot and live casino game pages from studios like Spadegaming, Bigtime Gaming and PlayStar. Open any game tile to see what the provider exposes — not every title displays all figures.
Asian handicap, over/under, decimal odds and spread appear on sportsbook market pages. Cricket markets — IPL, BPL and international fixtures — use these terms most visibly. The format displayed depends on your account region settings.
Deposit, withdrawal, e-wallet, KYC and account balance appear on the cashier and profile screens. When you add Upay or Bank Transfer as a deposit method, the cashier screen walks you through each labelled field — minimum amount, verification step and confirmation reference.
Rollover, turnover, wagering requirement and expiry appear in the terms attached to any active information. Before you accept an offer shown on the promo board, open the full terms link to read the rollover multiple and eligible game categories listed there.
These six terms come up on almost every slot and live table page in the lobby. Each definition below is kept short and practical.
RTP stands for Return to Player. It is the percentage of total wagers a game is designed to return over a very large number of rounds.
House edge is the complement of RTP, the house edge is 4%. It represents how the game is designed to perform in aggregate across all rounds, not what any individual session will return.
Volatility describes how a slot distributes its returns — low volatility means smaller, more frequent wins; high volatility means larger, less frequent ones. It does not change the RTP. Providers like Bigtime Gaming and Habanero often note volatility rating on the game info panel when they choose to expose it.
A wager or turnover requirement is the total bet amount you must place before a information balance can be withdrawn. If a information carries a 10x turnover requirement on a 500-unit credit, you must wager 5,000 units total across eligible games before requesting a withdrawal of that amount.
In slot terms, a jackpot refers to the highest prize tier a game offers — either a fixed amount set by the provider or a progressive amount that grows with each bet placed.
A live dealer is a human presenter who manages a real physical table — cards, roulette wheel or dice — streamed to your screen in real time.
These six terms cover sportsbook markets, payment processing and account verification — areas that come up when you move beyond the game lobby into your cashier or the sportsbook.
Asian handicap is a form of football and cricket betting that removes the draw outcome by giving one side a virtual head-start or deficit. It narrows your choice to two outcomes instead of three.
Over/under is a market where you predict whether a measured figure — total runs in a cricket innings, total goals in a match — will be higher or lower than the line the sportsbook sets.
Rollover is the same concept as turnover requirement, used in information terms. A rollover multiple states how many times you must bet the credited amount before it converts to withdrawable funds.
An e-wallet is a mobile-based payment account that holds funds separately from a bank account and lets you deposit or withdraw without entering bank details each time. On our cashier screen, Upay appears as a supported e-wallet option alongside Bank Transfer for direct bank-to-platform movement.
KYC stands for Know Your Customer. It is the identity verification process our account team uses to confirm that the name on your account matches your documents before processing withdrawals above a threshold. The account page shows exactly which documents are required and the upload path for submitting them.
Deposit references are account-level controls that cap how much you can add to your wallet within a set period — daily, weekly or monthly. The account settings page shows whether a limit is currently active on your profile. Adjustments take effect according to the timeline shown in the settings screen.
Consider a practical sequence: you open the slots section and see two Habanero titles side by side. One shows high volatility, the other shows medium.
When Bigtime Gaming or Spadegaming exposes volatility on a game tile, it sits next to the RTP figure in the game info panel. Open the panel before launching the game to check both figures before your first spin.
Asian handicap lines on BPL or international cricket markets appear alongside the spread value in the sportsbook. Tap the market label to expand the full terms and see how the quarter-ball split applies to your stake.
When you request a withdrawal via Bank Transfer above the threshold shown in account settings, the cashier checks your KYC status first. If documents are pending, a notification directs you to the upload form in your profile.
Each active information on the promo board carries a terms link. Open it to read the rollover multiple and the list of game categories that count toward clearing it — live casino, slots and sportsbook may carry different weights.
If a definition here does not match what you see on a specific game screen or in your account, reach out through any of the routes below.
Open the chat widget visible at the bottom of any lobby page. Type your question and a support agent will respond. Use this route for quick term clarifications on a specific game or market screen.
Send a detailed question to the support email address listed on the Contact page. Attach a screenshot of the term or figure you are asking about so the team can give a precise, screen-specific answer.
The Help Centre linked in your account menu covers common cashier and KYC questions with step-by-step screens. Check here first for wallet and account-label questions before contacting the live team.
These questions cover how the defined terms connect to actual steps inside the lobby, cashier and sportsbook — distinct from the definitions themselves.
Open the game tile and look for the information or details panel before launching. Studios like Pragmatic Play and Habanero publish RTP there when they choose to expose it.
After depositing via Upay or Bank Transfer, open the cashier wallet screen. If any portion of your balance is linked to an active information, the cashier displays a separate line showing the rollover balance, the multiple remaining and which game categories count toward clearing it.
Go to your account profile and open the Verification section. Follow the document upload steps shown there — the screen lists exactly which ID types are accepted.
Yes. Tap or click the market label on any cricket sportsbook page to expand the market detail. A short description of the handicap line and how stakes are split is shown inline. For BPL and international cricket fixtures, this expansion is available on every handicap market we carry.
Yes. Terms like house edge, RTP and live dealer apply directly to live tables from Pragmatic Play and PlayStar in our lobby. Volatility is a slots-specific term and does not appear on live table pages. Rollover and KYC apply across the whole account regardless of which game type you play.
Your main wallet balance updates to reflect the deposited amount once the Upay transfer is confirmed. If no information is linked to that deposit, the full amount shows as available to wager or withdraw. The transaction reference number for the transfer appears in the cashier history tab of your account.